Dear Parents / Guardian,
We write in relation to the current pandemic which has led to the closures of many educational institutions, one of which is where your child/ren may attend.
Over the 2019-2020 period there was a fee paid for the use of school transportation, however the service ceased on the 20th March 2020 which was short of the full period of operation.
When transport is provided we set a cost for the company to be able to operate effectively and viably within the set period. Costs paid allow for the service to be run but, more so for the costs of operation to be fulfilled. The services do not get any additional subsidies from the local council or the government.
In this instance we have sought to find additional funding to allow for the business to stay afloat and in some way compensate costs paid by parents and guardians. Unfortunately, there was no funding set aside to allow for this and thus we are not able to offer any form of refunds for the amount paid for the school transportation.
I appreciate that in this unprecedented time it is difficult for all, and going forward we are hoping to be able to offer a continued service. The support of parents and guardians at this stage would be paramount to the company and as a business we have been grounded completely and have routed all possible resources to remain above water for the 2020-2021 period.
On behalf of all the Management and staff we hope you and your family are all able to stay safe and support us during this difficult time.
Due to the offices being closed, if you have any queries or questions can you please write to the above address and we shall endeavour to come back to you as soon as possible.